Smith’s Premium Window Cleaning

 

Acceptance of Terms

 

By accessing or using the website www.smithspremiumwindowcleaning.com ("Website"), or by scheduling services with Smith’s Premium Window Cleaning ("Company," "we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our Service.

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Definitions

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• Company: Refers to Smith’s Premium Window Cleaning
   

• Service: Refers to the website and all window cleaning or related services offered by the Company.
   

• User/You: Refers to any individual or entity accessing or using the Service.
   

• Device: Any internet-connected device (computer, smartphone, tablet) used to access our Website.
   

• Agreement: Refers to this legally binding contract between you and Smith’s Premium Window Cleaning.
   

 

Use of Website and Services

 

You agree to use the Website and our services for lawful purposes only. You are prohibited from:

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• Interfering with the website's functionality
   

• Transmitting offensive, harmful, or unlawful content
   

• Harassing or harming other users or Company personnel
   

• Using the site for fraudulent or commercial resale activities without consent
   

We reserve the right to terminate access to the Service for anyone who violates these terms.

 

Booking and Service Terms

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• By scheduling a cleaning, you authorize us to access the specified property at the scheduled time.
   

• Payment is due upon completion unless otherwise agreed upon in writing.
   

• We reserve the right to reschedule or cancel appointments due to weather, emergencies, or safety hazards.
   

• We use deionized water, low-pressure systems, and soft-bristle tools to minimize damage, but we are not responsible for pre-existing wear, structural issues, or unsecured fixtures.
   

• You must disclose any fragile or damaged surfaces before the service begins.
   

 

Messaging Terms & Conditions

By opting into our SMS program, you agree to receive updates from Smith’s Premium Window Cleaning regarding appointment confirmations, job status alerts, seasonal service reminders, special promotions, and review requests.

 

Message frequency may vary depending on customer activity or scheduling.

 

How to Cancel
You may cancel the SMS service at any time by texting “STOP” to our short code. We will confirm your unsubscribe status by SMS, and you will no longer receive messages from us. To rejoin, simply sign up again through our website or scheduling system.

 

Need Help?
Text “HELP” for assistance. You may also contact us directly at smiththewindowcleaner@gmail.com or call 919-444-0995.

 

Message & Data Rates
Message and data rates may apply based on your wireless provider plan. Contact your mobile provider for details.

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No Carrier Liability
Carriers are not responsible for delayed or undelivered messages.

Privacy

For information about how we collect, use, and protect your data, please refer to our Privacy Policy.

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We are not liable for delays or undelivered messages. Carriers are not responsible for delivery issues. Messaging service is provided "as-is" and may be discontinued or updated at any time.

 

Intellectual Property

 

All content, graphics, logos, text, and design on this website are the exclusive property of Smith’s Premium Window Cleaning. You may not:

• Copy, modify, or redistribute any content
   

• Use our branding or logo without written permission
   

• Create derivative works from our website materials
   

 

External Links

 

Our Website may contain links to third-party sites like Google, Instagram, or Yelp. These links are provided for convenience only. We are not responsible for the content, accuracy, or practices of these external websites. Use them at your own risk.

 

Limitation of Liability

 

To the fullest extent permitted by law, Smith’s Premium Window Cleaning shall not be liable for:

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• Any indirect, incidental, or consequential damages
   

• Personal injury or property damage resulting from services
   

• Loss of data or business interruption
   

• Damage from third-party tools or websites
   

Our total liability is limited to the amount you paid for the services or $100, whichever is less.

 

Disclaimers

 

Our Website and services are provided “AS IS” and “AS AVAILABLE.” We make no warranties, express or implied, regarding:

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• The availability or performance of the Website
   

• The accuracy of content on our Website
   

• The uninterrupted or error-free nature of our services
   

• Compatibility with your systems or devices
   

We strive for high-quality service but do not guarantee flawless results due to external variables (e.g., weather, pre-existing conditions).

 

Termination

 

We reserve the right to terminate or suspend access to our Service at any time without notice if you breach these Terms.

Upon termination, all rights granted to you under these Terms shall immediately cease.

 

Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

 

Dispute Resolution

 

In the event of a dispute, we encourage informal resolution by contacting us directly. If unresolved, disputes shall be settled in Durham County, North Carolina, through arbitration or small claims court.

 

U.S. Legal Compliance

 

By using our services, you confirm that:

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• You are not located in a country subject to U.S. government embargoes
   

• You are not listed on any U.S. government restricted parties list
   

 

Severability

 

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

 

Waiver

 

Failure to enforce any part of these Terms shall not be deemed a waiver of our right to enforce them later.

 

Translation

 

These Terms may be translated into other languages. In case of dispute, the English version shall prevail.

 

Updates to Terms

 

We may update or change these Terms at any time. Changes are effective immediately upon posting to the Website. Your continued use of the Service after changes constitutes your acceptance of the updated Terms.

Last Updated: June 11, 2025

 

Contact Us

 

If you have any questions about these Terms or need support, please contact us:

 

Smith’s Premium Window Cleaning
 

📞 (919) 813-7560

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📧 smiththewindowcleaner@gmail.com
 

🌐 https://www.smithspremiumwindowcleaning.com/contact-us

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Last Updated: June 17, 2025